FAQ's
Frequently Asked Questions (FAQs)
1. What products do you sell at Adorza?
At Adorza, we offer a wide variety of products including fashion apparel, accessories, home goods, beauty products, and more. Our collection is constantly updated with the latest trends and timeless pieces to suit all styles and preferences.
2. How do I place an order?
Placing an order with us is simple! Browse our website, select the items you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you can enter your shipping information and payment details. After confirming your order, you'll receive a confirmation email.
3. Is it safe to shop on your website?
Yes, shopping at Adorza is completely safe. We use secure encryption technology to ensure that your personal and payment information is kept private and protected.
4. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your package through the shipping carrier's website.
5. What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal for your convenience. Your payment will be processed securely at checkout.
6. Can I modify or cancel my order after placing it?
We strive to process orders as quickly as possible. If you wish to modify or cancel your order, please contact us immediately at adorza.store@gmail.com. While we cannot guarantee changes once an order is placed, we’ll do our best to assist you.
7. What is your return policy?
We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days of receiving your order for a refund or exchange. Please ensure that the items are in their original condition and packaging.
8. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days, and delivery takes between 3-7 business days. For international shipping, delivery times may vary.
9. Do you ship internationally?
Yes, we do offer international shipping! Shipping costs and delivery times will vary based on the destination.
10. How can I contact customer service?
If you have any questions or need assistance, our customer support team is available via email at adorza.store@gmail.com. We’re happy to help!
11. Do you offer gift cards?
At this time, we do not offer gift cards, but we are always looking for ways to improve your shopping experience, so stay tuned for future updates.
12. Can I sign up for promotions and updates?
Yes! You can sign up for our newsletter at the bottom of our homepage to receive exclusive deals, new arrivals, and special promotions straight to your inbox.
If you have any other questions, feel free to reach out to us. We're here to help!